After Submitting my flooring need, I got a phone call the next day. I was able to set up a time for someone to come measure and bid the work out. Creighton came out, did his measurements and left. The following business I had a quote. I called and accepted ot and within 2 weeks I was being scheduled for the work!! It would have been sooner, but my flooring had to be ordered. The whole process was seamless and Creighton was a pleasure to work with!